Every leadership decision is a decision about people.
In every engagement—from facilitations and trainings to coaching sessions and leadership programs—we help individuals become Culturally Intelligent (CI) leaders. CI is the ability to understand how we feel, think, and act to guide our interactions across cultural and behavioral differences. CITC's validated CI Leadership Model builds three capabilities through eight skills.
Curiosity
Empathy
Compassion
Ask before assuming and show willingness to learn.
This cultivates Openness.
SKILLS | Curiosity of self · Curiosity of others
Listen for what people need, and let it shape how we show up.
This develops Awareness.
SKILLS | Self-awareness · Empathy
Act on what we understand in service of the whole team.
This fosters Responsiveness.
SKILLS | Compassion · Self-compassion · Boundaries · Integrity
The goal is integration, which is integrity: leaders feel, think, and act in alignment with their personal and shared values, and are people of their word. Every offering names the skills it builds, so a one-hour session, a cohort, and a year of coaching visibly work from the same model.
We're committed to your growth.
We are educators, storytellers, and travelers of the world—women who believe curiosity is a discipline, empathy is a practice, and compassion is a commitment.
We laugh easily, ask honestly, and hold high standards because we hold high hopes.
The way we work is the way we live: wholeheartedly.
Dr. Renee Bhatti-Klug (l), founder, and Dr. Alene Terzian-Zeitounian (r), senior advisor, deliver a Leading as Fearless Women facilitation
We partner with leaders who want to live in their integrity, knowing that the person they are becoming at work is the same person they are becoming everywhere else.
We serve corporate, nonprofit, education, and small business leaders navigating growth, change, and cultural difference, reaching for fair systems, kind communication, and cultures of accountability where people thrive.
We believe that organizational values matter only when people can witness them in how leaders act.
We help people at every level of an organization (because everyone is a leader) integrate how they feel, think, and act, so the organization becomes integrated too—shared values showing up as everyday behavior.
This is Culturally Intelligent Leadership in action.
We accomplish this through culture surveys, individual and 360 assessments, executive facilitation, a 12-month leadership and team development program for teams and individuals, keynotes & facilitations, and collaborative consulting.
Participants at every level of an organization strategize during an IDI facilitation on integrating different workstyles and honoring competing priorities.
Our founder Renee developed and validated CI Leadership because she is guided by the conviction that we have to understand ourselves before we can understand each other; this mutual understanding is what transforms an organization.
Through CI, we teach curiosity toward ourselves and others, empathy that deepens our understanding of one another, and compassion that sets honest boundaries with ourselves and puts real care into action for the people we lead.
For decades, Renee watched leaders increase knowledge yet stay stuck, so she built the bridge from awareness to responsive action. People have always been her why, and she cares deeply about humanity's collective well-being, particularly in the workplace.
Her latest project, The Culturally Intelligent Enneagram, blends the CI Leadership approach with her passion for the Enneagram to help individuals deepen their integrative wholeness by examining culture and personality.
Renee builds instant rapport and credibility, and models cultural intelligence through her every action. We cannot recommend CITC enough.
—GIRL SCOUTS
Co-create a culture of belonging with us
And meet some of the clients who have already partnered with us to demonstrate their values in action.
View full client list here.
Our clients value the throughline in our work—culture survey reports and individual assessments set the direction for customized facilitations and focused coaching
97%
leave engagements understanding the work, ready to use it
92%
report meaningful growth in their CI development
9.2/10
would send a friend or colleague to us
What partnership makes possible
CITC made the organizational change process tangible and concrete.
—TASH M. | CHIEF PEOPLE OFFICER | METRO CARING
What set CITC apart was their ability to truly meet our business where we were—practical, aligned to our global context, and relevant across geographies and leadership levels.
—GRETA S. | GLOBAL REAL ESTATE
CITC helped Aireon build and reinforce a strong culture in a time when a lot of the principles of diversity, equity, and inclusion were in question. We came out of that time a stronger team."
—DON THOMA | CEO | AIREON
CI Leadership & Team Development
A 12-month partnership for one intact team or leader. It begins with assessment, so each person sees where they stand. The CI Enneagram follows, so each person understands why they lead the way they do. Monthly coaching carries the rest of the year, so new behaviors become fluent. Growth in the eight CI skills is measured at the start and close.
Teams enter as a closed cohort. Individual leaders begin with the next open CI Enneagram cohort.
The CI Enneagram
A leadership program that turns self-awareness into changed behavior—individuals learn their pattern and practice new ways of showing up across difference.
In-person cohorts in Tempe, AZ. Online cohort launching soon.
