We envision a future in which globally-minded leaders embrace diversity, pursue equity, and build inclusive cultures
CULTURALLY INTELLIGENT APPROACH
Learn why CI is essential to sustain
a people-centered organization
OURCULTURALLYINTELLIGENTAPPROACH
Cultural Intelligence (CI) is the ability to understand and guide how we feel, think, and act when engaging in multicultural situations and communicating with people from diverse social and cultural backgrounds
Cultivating Culturally Intelligent (or CI) behaviors in individuals and across organizations is essential to sustaining healthy workplace environments.
CITC's Culturally Intelligent model is an original, research-based and data-informed approach to fostering organizational change. Culture, broadly defined, incorporates not just race, ethnic heritage, and nationality, but also age, ability, gender, sexual orientation, socioeconomic status, religion, and background. CI captures capabilities contained within emotional intelligence (EI) for behavioral adaptation across cultures. Because EI often is culturally bound, CI becomes essential in helping diverse teams succeed.
We believe our CI Model promotes both personal and organizational integration, which allows individuals to lead from a sense of wholeness so they can communicate, collaborate, and achieve common goals with each other. If every member of an organization strives to be an integrated person by increasing their CI, they will collectively co-create a workplace that is known for its cultural humility and human-centeredness. This integration is highlighted by the presence of compassionate leaders, empathetic managers, and curious contributors.
Let's bring humanity back to the workplace together.
CITC facilitators guide participants in increasing Cultural Openness, Awareness, and Responsiveness. Through our multifaceted facilitations, individuals receive a holistic approach to understanding themselves so they can respond insightfully to people from new and diverse cultures with socio-emotional intelligence. These capabilities are guided by the leadership skills of curiosity, empathy, and compassion.
Since people learn by doing, we equip participants with self-reflection tools and practical solutions for action-oriented change. By understanding ourselves, we can engage with others more compassionately.
Preview both our CI and Culturally Integrative Models below:
OUR APPROACH TO DEIB
Culturally Intelligent leadership is central to having a thriving organization.
As part of our CI approach, we commit to coming alongside leaders to foster the outcomes of Diversity, Equity, Inclusion, and Belonging (DEIB), whether or not organizations choose to adopt the terms:
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Diversity allows contributors (employees) to feel represented at your organization; having leaders with diverse perspectives and backgrounds fosters balance and deeper intercultural understanding, enabling more well-rounded decision-making and organizational insight
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Equity promotes fairness within systems, like hiring and promoting
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Inclusion are the actions we take to assure people that they are valued
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Belonging is the feeling of security and support people experience when there is an atmosphere of inclusion
We help organizations reach these outcomes through research-based curriculum and engaging, interactive activities that guide people to demonstrate higher levels of CI.
All aspects of our work abide by anti-discrimination laws and respect First Amendment rights.
