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CITC'S RESEARCH-BACKED MODEL

CITC's unique CI approach is an original, researched-based and validated model that helps individuals deepen self-awareness so they can navigate diverse cultural situations with more open-minded, intentional humanity.

CITC-AUTHORED RESEARCH
CURIOSITY | OPENNESS
  • Fernández-Aráoz, C., Roscoe, A. & Aramaki, K. (2018). From curious to competent.

  • Gino, F. (2018). The business case for curiosity.

  • Kashdan, T. B., et al. (2018). The Five-Dimensional Curiosity Scale: Capturing the bandwidth of curiosity and identifying four unique subgroups of curious people. Journal of Research in Personality, 73, 130-149

  • Loewenstein, G. (1994). The psychology of curiosity: A review and reinterpretation. Psychological Bulletin, 116(1), 75-98..

EMPATHY | AWARENESS
  • Van Bommel, T. (2021). The power of empathy in times of crisis and beyond. Catalyst.

  • Wiseman, T. (2007). Toward a holistic conceptualization of empathy for nursing practice. Advances in Nursing Science, 30(3), E61-E72.

  • ​Young, C., Haffejee, B., & Corsun, D. (2018). Developing cultural intelligence and empathy through diversified mentoring relationships. Journal of Management Education, 42(3), 319-346.

COMPASSION | RESPONSIVENESS
  • Cherry, K. (2023). Compassion vs. empathy: What's the difference? 

  • Dutton, J. E., Workman, K. M., & Hardin, A. E. (2014). "Compassion at Work." Annual Review of Organizational Psychology and Organizational Behavior, 1, 277-304.

  • Frost, P. J. (2003). Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict. Harvard Business School Press.

  • Gilbert, P. (2009). The Compassionate Mind: A New Approach to Life's Challenges. New Harbinger Publications.

  • Greater Good Science Center (2022). What is compassion; Why practice compassion; Howto cultivate compassion

  • Jinpa, T. (2015). A Fearless Heart: How the Courage to Be Compassionate Can Transform Our Lives. Hudson Street Press.

  • Li, M., & Zhang, P. (2016). "The Impact of Compassionate Leadership on Employee Performance: A Meta-analytic Review." Leadership Quarterly, 27(5), 634-650.

  • Seppälä, E. (2015). Why compassion is a better managerial tactic than toughness. Harvard
    Business Review.

  • Tepper, B. J., & Taylor, E. C. (2020). "Compassion at Work: A Review and Framework for Future Research." Journal of Management, 46(6), 1448-1478.

  • Worline, M. C., & Dutton, J. E. (2017). Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations. Berrett-Koehler Publishers.

NEUROSCIENCE & INTEGRATION
  • Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Prentice-Hall.

  • Beck, A. T. (1976). Cognitive therapy and the emotional disorders. International Universities Press.

  • Davidson, R. J., & Begley, S. (2012). The Emotional Life of Your Brain: How Its Unique Patterns Affect the Way You Think, Feel, and Live - and How You Can Change Them. Hudson Street Press.

  • Hougaard, R., & Carter, J. (2018). The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results. Harvard Business Review Press.

  • Waldman, D. A., Balthazard, P. A., & Peterson, S. J. (2011). "Leadership and Neuroscience: Can We Revolutionize the Way That Inspirational Leaders Are Identified and Developed?" Academy of Management Perspectives, 25(1), 60-74.

ORGANIZATIONAL LEADERSHIP | CQ & EQ
  • Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Sage.

  • Boyatzis, R., & McKee, A. (2005). Resonant leadership: Renewing yourself and connecting with others through mindfulness, hope and compassion. Harvard Business School Press.

  • Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (3rd ed.). Jossey-Bass.

  • Day, D. V., & Antonakis, J. (2012). The nature of leadership. SAGE Publications.

  • Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.

  • Earley, P., & Ang, S. (2003). Cultural intelligence: Individual interactions across cultures. Stanford Business Books.

  • Gallo, A. (2023). What is psychological safety

  • House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (2004). Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Sage Publications.

  • Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, cognition, and personality, 9, 185–211.

  • Schein, E. H., & Schein, P. A. (2017). Organizational Culture and Leadership (5th ed.). Wiley.

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